Free tool
Am I entitled to a refund?
Tell us what happened, where you live and how you paid. We'll point you to the rules and next steps most likely to help.
How we work out your options
Your options usually come from three places: the company's own policy, consumer law where you live, and protections tied to how you paid, such as card chargebacks, the US Fair Credit Billing Act or the UK's Section 75. The checker combines your answers with those rules and puts time-sensitive steps first.
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