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RefundFact

Free tool

When is my refund due?

Pick your situation and a start date to see the deadline set by law, with the source and any assumptions.

Legal refund deadlines we cover

We only include deadlines set by law, checked against the official text (last reviewed Oct 11, 2026). Company processing times aren't included because they change without notice. Check the company's page for those.

SituationDeadlineSource
US airline refund, paid by credit card7 business days14 CFR § 260.2 (eCFR)
US airline refund, paid by cash, check, debit card or other method20 days14 CFR § 260.2 (eCFR)
EU261 refund for a cancelled or long-delayed flight7 daysRegulation (EC) No 261/2004, Articles 7(3) and 8
EU 14-day right of withdrawal (online purchase)14 daysDirective 2011/83/EU, Article 9
EU refund after withdrawing from a purchase14 daysDirective 2011/83/EU, Article 13
UK 14-day cancellation period (online or phone purchase)14 daysConsumer Contracts Regulations 2013
UK refund after cancelling an online or phone purchase14 daysConsumer Contracts Regulations 2013, regulation 34
UK 30-day right to reject faulty goods30 daysConsumer Rights Act 2015, section 22
US credit card billing dispute (Fair Credit Billing Act)60 days15 U.S.C. § 1666
Canada APPR compensation claim deadline1 yearAir Passenger Protection Regulations, s. 19(3)
Canada APPR: airline's response to your claim30 daysAir Passenger Protection Regulations, s. 19(4)

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